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Clare
Plainfield, IN, United States (hybrid)
8 days ago
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Clare
Plainfield, Indiana, United States (hybrid)
8 days ago

Description

About Clare

We're a modern paint company on a mission to make paint shopping an easier, more inspiring experience. We’re leading the way in disrupting a multi-billion dollar industry and transforming the way everyone shops for paint. We're a venture capital-funded company, with an A-list roster of investors who have backed top consumer brands like Warby Parker, Harry’s, Casper, Glossier and more.

 

About the Role

We’re looking for a Warehouse Operations Supervisor to join our growing team at Clare! This role will be accountable for providing operational support at our Indianapolis warehouse. You’ll serve as the frontline connection between our third party warehouse partners and Clare’s Operations and Customer Experience teams, working to improve logistics, warehouse operations, and lead process improvements. You’ll work closely on-site with the warehouse team and report to our remote Senior Operations Manager.

 

While this is a hybrid role, you will work at our warehouse 3+ days per week, and plan to be on the floor more than in an office.

 

Who You Are

  • A warehousing and logistics professional — You have (at least) 3-5 years of warehousing and logistics experience, and have worked in analytics or supervisory positions focused on order picking, order management, and freight coordination. Operations or Supply Chain degree or certification preferred.
  • A customer driven operator — You know that smooth operations result in superior customer experience and as such, you’re all about details and process. You have a “no task is too small” attitude and are compelled to go the extra mile.
  • A data-driven decision-maker — You know evidence and examples provide context for decisions.You measure success by quantitative impact and outcomes, rather than output.
  • A top-notch communicator — You are clear and empathetic in your verbal and written communication. You speak up and proactively communicate without fear of challenging the status quo. You’re able to communicate and build with your fellow Clare employees, 3PL managers, and front-line warehouse workers.

What You’ll Do

As Warehouse Operations Supervisor, you’ll work closely with our Senior Operations Manager on 3 key areas:

Fulfillment 

  • Execute fulfillment audits to ensure the correct product is being sent to our customers
  • Manage the maintenance of specialized tinting and mixing machines and the training of associates on our fulfillment process.
  • Monitor returns processing and resolve issues as they arise
  • Identify and escalate fulfillment delays or site specific concerns, like out of stock issues

Logistics

  • Coordinate and track inbound shipments from our vendors
  • Improve receiving and inbound QC in concert with our warehouse partners
  • Analysis and Process Improvement 
  • Update SOPs and refine Clare specific processing requirements
  • Support the Senior Operations Manager and warehouse partners on process improvement initiatives as they relate to fulfillment accuracy, operational efficiency and quality to ensure a best-in-class customer experience
  • Perform weekly and monthly checks on consumables inventory

What We Offer 

  • Competitive compensation commensurate with experience plus equity in the company
  • Comprehensive health benefits and access to a 401K savings plan
  • A fun, dynamic working environment with a small, energetic and diverse team
  • Flexible remote working 
  • Unlimited PTO
  • A diverse and inclusive environment where everyone is welcome

We're proud to be a woman and minority-led, Equal Opportunity Employer. We're committed to building a diverse and inclusive workplace where everyone feels welcome and can bring their whole selves to work. We believe a team that reflects a variety of backgrounds and perspectives helps us better serve the needs of our customers and we celebrate diversity in all forms. As an Equal Opportunity Employer, we're committed to living out these values in all aspects of hiring, employee engagement and retention.



Requirements

Required

  • Fulfillment experience: you’ve trained workers in pick/pack/ship operations, you’ve worked with different warehousing systems, and you’ve conducted inventory counts
  • Logistics expertise: you’ve arranged parcel and LTL shipments, and tracked and coordinated inbound shipping
  • Previous experience with quality control
  • Excellent written and verbal communication and organizational skills
  • Ability to develop and maintain positive working relationships
  • Experience with Microsoft Office, Google Suite or other collaboration/productivity tools

Nice to Have

  • Spanish speaking
  • Paint mixing or tinting experience
  • Analytics qualifications or experience
  • Operations certifications like Six Sigma

Job Information

  • Job ID: 66777720
  • Workplace Type: Hybrid
  • Location:
    Plainfield, Indiana, United States
  • Company Name For Job: Clare
  • Position Title: Warehouse Operations Supervisor
  • Industry: E-commerce
  • Job Function: Supply Chain Manager
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 1-2 Years
  • Required Travel: None
  • Salary: $70,000.00 - $80,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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